Outdoor Power Equipment Technician

Location: Ohio (commutable to a mid-sized community; relocation available)
Job Type: Full-Time, On-Site

Company Overview (Client-Anonymized)

A long-standing, family-operated equipment dealership with multiple locations across the region is seeking an experienced Outdoor Power Equipment Technician to join their growing service team. This organization is known for its strong customer-first culture, its investment in employee training and development, and its reputation for delivering high-quality service to homeowners, farmers, and commercial clients.

The shop environment is clean, well-lit, safety-focused, and fully equipped to support technicians with the tools and technology necessary to excel. The leadership team places a high value on integrity, teamwork, and continual improvement across the entire service department.

Position Summary

The Outdoor Power Equipment Technician will diagnose, service, and repair a wide range of equipment, including zero-turn mowers, riding mowers, small engines, 2-cycle equipment, and utility vehicles. This person will work closely with customers, coworkers, and management to ensure timely, accurate, and high-quality repairs. The position offers a mix of hands-on mechanical work, customer interaction, and continuous skills development.

Relocation support is available for experienced technicians interested in joining the team.

Key Responsibilities

Equipment Service & Repair

- Perform diagnostics, maintenance, and repairs on outdoor power equipment such as zero turns, riding mowers, 2-cycle handheld tools, compact utility vehicles, and small engines.
- Troubleshoot mechanical, electrical, hydraulic, and fuel system issues.
- Identify root causes and provide clear, accurate recommendations for repair.

Customer Service & Communication

- Communicate clearly with customers and internal team members about repair needs, timelines, and solutions.
- Provide guidance and share knowledge with team members and customers when needed.
- Contribute to a respectful, solutions-focused service environment.

Quality, Efficiency & Documentation

- Accurately record labor hours and all parts used on each work order.
- Review diagrams, wiring schematics, parts lookups, and service information as needed.
- Produce high-quality work with a strong attention to detail, ensuring repairs are completed safely and correctly the first time.
- Maintain a clean, organized, and professional workspace.

Teamwork & Professional Growth

- Support teammates by sharing expertise, assisting with troubleshooting, and fostering a positive shop culture.
- Stay current on product lines, new models, service updates, and manufacturer training.
- Take pride in contributing to a cohesive, high-performing service department.

Qualifications & Requirements

- Hands-on experience diagnosing and repairing outdoor power equipment, small engines, or related mechanical systems.
- Understanding of gasoline (2- and 4-stroke) engines, diesel engines, electrical systems, and hydraulics.
- Ability to read wiring diagrams, parts manuals, and service instructions.
- Strong mechanical aptitude and diagnostic problem-solving skills.
- Computer skills for parts lookup, documentation, and service ticket updates.
- Clear communication skills (email, phone, and text).
- High School Diploma or equivalent.
- Self-motivated, dependable, team-oriented, and committed to producing quality workmanship.
- Willingness to assist with additional service-related duties as assigned.

Benefits

Work–Life Balance & Culture

- Supportive, family-oriented work environment with a strong emphasis on true work–life balance.
- Flexible scheduling as long as minimum hours are met for each pay period.
- Limited evening or weekend hours outside of peak seasonal periods.
- Company-sponsored events throughout the year to build team and family connection.

Health, Dental & Vision Insurance

- Company cost-sharing on medical expenses up to the deductible, followed by 80% coverage after deductible is met.
- Preventative care covered at 100%.
- No co-pays for prescription drugs.
- Free telehealth services for employees and family members.
- Dental (Delta Dental) and vision (EyeMed) insurance available.
- AFLAC supplemental insurance available.

Additional Insurance Benefits

- Short-term disability, long-term disability, and life insurance offered at no cost to employees.
- Diabetic supply discount program available for employees and family members.
- Health Flexible Spending Account (FSA) available.

Paid Time Off (PTO)

- Up to 22 days of PTO based on tenure.
- PTO increases with years of service (starting at year two).

Retirement – 401(k)

- Eligibility begins at 6 months of employment (age 21+).
- Employer match: 25% of employee contribution, up to 3% of annual compensation.
- Fully vested after 5 years.

How to Apply

If you are an experienced technician who takes pride in your work and enjoys being part of a strong service team, we encourage you to apply. All candidates for this position must submit their application directly through the Hansen Agri-PLACEMENT website to be considered. Please upload your resume along with a summary of your relevant experience and interest in the role.