Essential Duties and Responsibilities:

• Provide resolution to customer complaints and/or inquiries
• Crosstrain in the service and delivery area to ensure timely response to general customers’ needs in propane and refined fuels where offered
• Take responsibility for team regarding all aspects of each individual’s daily tasks and actions
• Manages the pricing strategy while working closely with Inventory and upper management
• Works closely with Director of Marketing on advertisement
• Proactively develop long and short-range planning, policies, programs, and objectives of Monte Vista Cooperative in relation to the Energy Department
• Meets with customers to understand their energy and lubricant system needs
• Stay up to date on current regulations for propane, gas, diesel, etc. at the Federal and State level
• Maintaining knowledge on tax regulations for all energy products at the Federal and State level
• Responsible for oversight and management of CDL & Hazmat training
• Must be able to work in a fast-paced environment and maintain good customer relations
• Must be able and willing to work alone, schedule work as needed and be on-call
• Oversight of entire Energy department, setting goals and expectations and holding them accountable for performance
• Assist with dispatching CDL drivers and maintaining schedules
• Self-motivated to help make deliveries when staff is short handed
• Must have the ability to effectively lead employee meetings as well as present information and ideas
• Provide advice and approval regarding staffing needs and decisions
• Collaborate and assist the Safety Director with the annual insurance audit, policy development and implementation. Ensure safety compliance standards are being achieved
• Conduct safety meetings and trainings as needed
• Oversee tank file maintenance and accuracy
• Administer equipment needs, replacements and maintenance at all locations
• Manage each bulk plant location
• Follow EPA and DOT compliance
• Continual CETP education requirements
• Monitor CDL driver qualifications, keeping licenses valid, Homeland Security clearance, and valid DOT physical requirements
• Train and operate Transloader unload
• Other duties as assigned

Skills:

• Strategic Thinking: Ability to think strategically and develop a clear vision that translates into performance goals.
• Business Acumen: A solid understanding of the Oil and Gas industry dynamics and practices. This includes knowledge of finance, marketing, sales, operations, and other key areas of business management.
• Leadership and Team Management: Excellent leadership skills to inspire and motivate their teams. Set clear goals, provide guidance, and delegate tasks effectively. Strong communication and interpersonal skills to foster collaboration, resolve conflicts, and build a positive work culture.
• Sales and Negotiation Skills: Ability to drive sales and negotiate deals. Understand the sales process, building long-lasting commercial relationships.
• Market Knowledge: Staying updated on industry trends, market dynamics, and customer preferences. Stay ahead of emerging opportunities or threats.
• Analytical and Problem-Solving Abilities: Assess data, identify patterns, and make data-driven decisions.
• Adaptability and Change Management: Adaptability to change and high level of resilience. Successful track in guiding teams through change effectively.
• Customer Focus: Understanding and meeting customer needs. Customer-centric mindset, focusing on delivering value, improving customer experiences, and fostering long-term relationships.
• Ethical Conduct: Demonstrate high ethical standards in their decision-making and business practices. Upholding integrity and transparency with stakeholders, customers, and employees.