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Customer Service & Parts Specialist

Job Title Customer Service & Parts Specialist
Job ID WA-11089
Job Type FullTimeRegular
Location Nebraska
Salary Range $20 - $27
Comission / Bonus
Benefits 401K + Dental + Flexible Spending Account + Health Insurance + Health Saving Account + Life Insurance + Vision

Job Title: Customer Service & Parts Specialist

Qualifications

-Must be self-motivated and self-driven
-Excellent interpersonal communication skills
-Excellent professional written communication skills
-Knowledge of how to sell, maintain customer relationships and quire new customers
-Be willing to learn the feed and grain market and industrial manufacturing market.
-Excellent communication skills - reading/writing/verbal English for efficiency.
-Proficient computer and software knowledge, including iPad technology, Outlook, Excel.
-Performs other duties as assigned.
-Majority of time spent working with customers on solving their problems and coordinating efforts with each company to solve their problems.
-Requires regular contact with general manager, administration, co-workers, vendors, and customers either face-to-face, telephone, e-mail, text, etc.
-Familiarity with feed and grain handling systems and related components preferred.
-Previous experience in inside sales or parts counter roles within agricultural or industrial supply sectors preferred.
-Strong communication skills with a customer-first approach.
-Ability to interpret technical diagrams and part specifications.
-Computer skills utilizing Microsoft Office applications (Excel, Word, Outlook) and Adobe PDF software.

Job Description

Hansen Agri-PLACEMENT is assisting a leader in the agricultural equipment manufacturing industry in search of a Customer Service & Parts Specialist. Our client has a focus on providing top-notch installation, repairs, and construction services for grain handling facilities, and has established itself as a respected name across the Midwest. The specialist will serve as the primary contact for customers seeking parts and equipment for Agricultural & Industrial Material Handling systems.

Key Responsibilities:

-Serve as the primary contact for customers seeking parts and equipment for Agricultural & Industrial Material Handling systems.
-Answering customer phone, email, and web inquiries and processing any related order entry.
-Provide technical assistance and recommend compatible components based on system

Contact Info:

To be considered for this position, please select the appropriate button listed below or call Warren Abbott at 308-382-7454.